Windows 11 network shows "connected no internet access" but I am online, can connect to most websites, but some win apps think I'm offline and do not work

Anonymous
2023-02-20T22:16:28+00:00

Over the past few days my win 11 PC network connection started showing connected but no internet access status. I can get online and access most websites, but some windows apps like Spotify thinks I am offline and will not work. I think this may have happened after the most recent Win update. Have run network troubleshooter and rebooted my modem with no effect. See several references to this issue in Win 10 but nothing for Win 11., Very frustrating and would love to hear some possible fixes from the community.

Windows 11 Home

10.0.22621 Build 22621

Dell Inspirion 3670 x64

Intel Core i3-9100 CPU @ 3.60GHz, 3600 Mhz, 4 Cores

SMBIOS Version Dell Inc 2.10.0, 2019-03-25

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-10-14T16:58:16+00:00

    wifi option is not available in my laptop so please show and install wifi option in my laptop

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  2. Anonymous
    2023-02-24T04:06:07+00:00

    Hi,

    If Dell SmartByte Application is installed can you try uninstalling it.

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  3. Lester Bernard Reyes 85,150 Reputation points Independent Advisor
    2023-02-24T02:28:45+00:00

    Hi, thanks for replying, after doing an in-place upgrade, there are no changes on the PC? is that a personal device or connected to a domain or company?

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  4. Lester Bernard Reyes 85,150 Reputation points Independent Advisor
    2023-02-23T09:33:27+00:00

    Hi, thanks for the detailed information, and after the steps, I provided it should be all good as I encounter the same issue before, in addition, if your device is connected to work or company it is normal, but if it's a personal device, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Kindly follow the steps from this link:

    https://answers.microsoft.com/en-us/windows/for...

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  5. Anonymous
    2023-02-21T19:06:44+00:00

    Thanks for the quick suggestion. To clarify, are you suggesting clearing my browser cache or my computers cache?

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