Windows 11 network shows "connected no internet access" but I am online, can connect to most websites, but some win apps think I'm offline and do not work

Anonymous
2023-02-20T22:16:28+00:00

Over the past few days my win 11 PC network connection started showing connected but no internet access status. I can get online and access most websites, but some windows apps like Spotify thinks I am offline and will not work. I think this may have happened after the most recent Win update. Have run network troubleshooter and rebooted my modem with no effect. See several references to this issue in Win 10 but nothing for Win 11., Very frustrating and would love to hear some possible fixes from the community.

Windows 11 Home

10.0.22621 Build 22621

Dell Inspirion 3670 x64

Intel Core i3-9100 CPU @ 3.60GHz, 3600 Mhz, 4 Cores

SMBIOS Version Dell Inc 2.10.0, 2019-03-25

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2023-12-16T05:49:03+00:00

    I'm having this exact issue as well with my desktop. Both ethernet and normal Wi-Fi say no internet access, but clearly it works since I'm typing this on it. Tried updating Windows 11 from 22H2 to 23H2, but that didn't work. I also don't have Norton or use a VPN period so that isn't the issue for me. Thankfully most of my software for university classes work still, but not having the Microsoft Store working still sucks. I built this desktop back in July so it's frustrating that it's having this issue now.

    EDIT: I also tried using an external Wi-Fi adapter, same issue. Works completely fine on my old desktop.

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  2. Anonymous
    2023-12-04T07:33:31+00:00

    First step did it for me thanks for ur help I appreciate it

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  3. Anonymous
    2023-11-23T20:00:56+00:00

    Are you using and virus protection or firewall? If so, try uninstalling it temporarily and then reboot just to isolate that as a potential cause.

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  4. Anonymous
    2023-11-22T00:24:03+00:00

    Hi Juliet,

    I had similar issue this week on my Win11 laptop, and your post helped me quickly resolve the issue.

    Thank you!

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  5. Anonymous
    2023-11-03T13:15:24+00:00

    Hello, I am having the same issue and as I read through all the possible fixes I came upon this one. I also have Norton360 as my protection and I also had the VPN switched to "ON". Once I switched it off my issue was corrected. Does this mean that Norton VPN doesn't work correctly????

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