Windows 11 doesn't see any wifi networks during the setup process

Anonymous
2023-03-02T15:45:12+00:00

I was trying to install windows 11 on my new laptop when I reached the next step "Let's connect you to a network" the PC could not find any available networks

even after connecting it directly to an ethernet cable.

So I tough the problem might be caused by the Wireless Lan drivers but when I open the Command Prompt and try to run the drivers the keyboard or mouse won't work (Even after trying with a wireless one too).

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-08-29T01:26:52+00:00

I got this issue and here what I did to resolve:

This is the first step to do:

go to your motherboard manufacturer website and down load the LAN driver for motherboard or WiFi driver for your laptop

unzip if needed and copy everything (after unzipped) to a USB thump drive,

Plug the USB drive to a USB port in your machine then do the followings:

  • At Let connect to the network screen,
  • Press Shift + F10: to bring up the CMD window
  • Type exflorer to bring up the file manager:
  • Browe to the location where you have to files in your USB drive
  • Look for a exeutable file (normally install.exe or setup.exe,....)

-Double click on it to run it

That's it, you now can continue with your setup process

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  1. Anonymous
    2024-01-17T21:51:27+00:00

    To the folks still having problems.. there's the guide to bypass this step entirely

    https://pureinfotech.com/bypass-internet-connection-install-windows-11/#:~:text=a%20second%20layout.-,On%20the%20%E2%80%9COops%2C%20you've%20lost%20internet%20connection%E2%80%9D,Windows%2011%20and%20press%20Enter.

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  2. Anonymous
    2023-03-03T13:08:53+00:00

    Dear Botan,Shift + F10 keys open CMD (Command Prompt);

    You must type the command there;

    See you soon!

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  3. Anonymous
    2023-09-10T09:10:08+00:00

    I had that happen too. I didn't know I had to click on the command window with the mouse before I could begin typing.

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  4. Anonymous
    2023-08-13T11:13:23+00:00

    Not showing the network connection flow the task manager

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