Sony WH-1000XM5 mic stopped working after update to 22H2

Anonymous
2023-05-10T01:18:40+00:00

A few days ago my Windows 11 updated to 22H2 and my Bluetooth Headphones (Sony WH-1000XM5) microphone isn't working anymore.

A few points to consider:

  • Before the update, everything was working as expected
  • Before the update, Windows (and apps like Teams or Discord) would show me 2 devices: Headphones (WH-1000 MX5 Stereo) and Headset (WH-1000XM5 Hands-Free Audio). Now it only shows Headphones (WH-1000 MX5).Note: Only the second option would work to use the microphone
  • I have another computer with Windows 10 installed, and the above scenario applies to it. It shows the two options and the second one works for calls.

I already tried to forget the Bluetooth connection and pair it again.

I'm using Windows 11 22H2 Build 22621.1635.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-02-20T10:15:48+00:00

    I had exactly the same issue after an update on Windows 10 Enterprise on a Dell Latitude 5410, and all I had to do was to install the latest Audio Driver that I got from Dell's website.

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