I am encountering the same message ("No audio device detected") on a brand new Dell tower unit - not a laptop. My IT guy tried everything in his bag of tricks to no avail. After several hours and several hundred dollars of his time, the workaround he came up with was for me to purchase a "Sound Blaster Play! 3" USB dongle, plug that into the tower unit, and run the speakers from that - bypassing the internal sound card altogether. It works, but it's galling, to say the least. And for all of you with laptops, it's not going to help. Sorry.
Here's a link to the external device. https://us.creative.com/p/sound-blaster/sound-blaster-play-3