Sending faxes using Windows 11.

Anonymous
2023-05-10T03:43:12+00:00

Has anybody been able to configure Windows Fax and Scan, so that they can send faxes free using Microsoft 365 Word?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-08-06T16:18:28+00:00

    In settings go to System (by default you might likely be there already)

    Click on Optional Features/button on the right View features/type Windows Fax & Scan and it will appear

    Windows 11 Enterprise 23H2 22631.3958

    After installing the feature, I can confirm that step #1 is connect a phone line to your computer which I don't have :-(

    I will investigate using my mobile - might have better luck...

    Yup, successfully used ScanWritrPro v.3.2.14 to fax with my mobile (Note 9)

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  2. Anonymous
    2024-07-16T14:31:44+00:00

    I'm operating on windows 11 and I followed the first steps. Unfortunately, I don't have "Optional Features." Please help.

    Thanks

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  3. Anonymous
    2024-06-17T00:11:08+00:00

    After clicking Add an Optimal Feature, Add Windows Fax and Scan is not an option.

    Yes, you are correct that the option is not there.

    In Windows 11 Pro 23H2 go to:

    Settings ==> Bluetooth & devices ==> Printers & scanners ==> Fax ==> Open print queue

    That will bring up the "Windows Fax and Scan" app.

    But it will not send a fax until you install a driver for your Fax modem.

    I have a U.S Robotics PCI internal modem.

    I did a clean install of Windows 11 Pro. Device Manager shows:

    Image

    But Windows 10 shows:
    Image

    Widows 11 appears to have no modem drivers,

    so, I went back to Windows 10 to find what I needed.

    Drivers are found here: C:\Windows\System32\DriverStore\FileRepository

    It took some searching, but I finally found the driver in folder:
    5638x64.inf_amd64_47f4dbbd80ecadd0

    I copied this folder into my windows 11 Downloads folder

    Back to device Manager ==> Modem ==> Update Driver ==> Browse my computer for drivers

    Browse to the Windows 10 folder that you put in Windows 11 Downloads ==> Next

    You will see "Installing Driver" and then "Windows successfully updated your driver"

    Now you can actually send a Fax.

    I have uploaded the driver to my OneDrive and here is the link: https://sru365edu-my.sharepoint.com/:f:/g/personal/francis_hensler_sru_edu/EnQq9ScUhPRDqTqlp6RPkmsBrtzVdnuqUseHQ8aDWAjSTg?e=BgyojM

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  4. Anonymous
    2024-06-12T21:59:53+00:00

    Thank you for providing this information, it was extremely helpful!

    Ralph

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  5. Anonymous
    2024-05-21T03:59:38+00:00

    YES - it worked. Thank you, Thank you, Thank you.

    My Regards

    It should be remembered that - incomplete instruction only confuses people who want help.

    So all knowledgeable people who want to help others - KINDLY ISSUE COMPLETE INSTRUCTION.

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