Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-09-14T15:52:17+00:00

    Will do.. I am going to dig into this for all those people who are experiencing this issue as CLEARLY Microsoft doesn't seem interested in doing any Root Cause Analysis on this. I am going to start with a fresh install of Windows 11 with no patching to see if this exhibits the same issues.. I am also going to try Linux to see if this has the same issues.

    I also have an ask into DELL Engineering to see if they are able to identify why microphones are being cut off on any/all BT drives..

    One quick question.. is anybody seeing this on WIndows 11 home as the OS versions I have seen people documenting this issue is Windows 11 Pro.

    Thanks,

    P.

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  2. Anonymous
    2023-09-14T16:12:43+00:00

    Mine are 11 Pro and Ent.

    If I were to guess, I am wondering if it is a common BT internal piece of Hardware that is commonly used on cross MFG Laptops, coupled with a Driver and Windows 11. Example "Realtek"

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  3. Anonymous
    2023-09-14T17:30:56+00:00

    Yes one other quick test I am goo g to do is download older Realtek drivers as this could be the common thread...

    Itnianloke trying to find a needle in a haystack..:(

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  4. Anonymous
    2023-09-17T17:19:28+00:00

    I have the same problem and a I have Windows 11 Pro

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  5. Anonymous
    2023-09-17T17:44:36+00:00

    I faced the same issue approximately 4 months ago on my ASUS laptop, Win 11 Soundcore Life Tune headset. After one of the updates was installed, I don't remember which exactly, I didn't notice the issue right away. I tried to fix the problem many ways but failed. Eventually, I just gave up and put up with it.

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