Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-05-26T16:14:11+00:00

    I have tried disabling the drivers, however except for disabling every audio device it has not made any difference to the microphone input issues.

    Has anybody had to fix this on an asus with AMD Drivers? Logically I do not have any intel high def or digital audio drivers to disable.

    I have disabled all AMD, Nvidia, Realtek, and Headset drivers and also updated to new ones or rolled back if possible but could not find the right one or right combination so far.

    Any Idea would be apprechiated.

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  2. Anonymous
    2024-06-07T12:50:11+00:00

    Hey all,

    I took a slightly different approach to fixing the issue.

    I still have the latest Intel Smart Sound Technology for Bluetooth Audio driver but instead rolled back the Intel Wireless Bluetooth driver. This fixes the Bluetooth microphone issue and also means you can keep and use the latest audio codec updates.

    I would post a screenshot but they all fail no matter how small. However, here are the driver dates and versions I am using with Windows 11 23H2 (22631.3593)

    Intel Wireless Bluetooth,

    Date: 15/12/2022

    Version: 22.200.0.2

    Intel Smart Sound Technology for Bluetooth Audio

    Date: 25/08/2023

    Version: 10.29.0.9677

    For instructions on how to roll back a driver: https://lifewire.com/how-to-roll-back-a-driver-in-windows-2619217

    Many thanks,

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  3. Anonymous
    2024-06-09T07:20:14+00:00

    microphone is totally useless now for me. i tried with usb without. no way.

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  4. Anonymous
    2024-06-15T15:28:46+00:00

    Touch wood.. but for me on my Dell XPS 9520 laptop this appears to have fixed the issue.. I rolled back the Intel Smart Sound technology for Bluetooth Audio driver to the one dated 15/12/2022 (V 22.200.0.2) and this appears to have fixed the microphone issues.. At least I have not had the issue now for over a week.. I used the "Roll Back Driver" button below

    If it breaks again I'll be checking this driver to see if it has been upgraded..

    Thanks for the help @GAA_CEW.

    P.

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  5. Anonymous
    2024-06-15T15:29:44+00:00

    As a side benefit my Bluetooth range is also significantly better with this rolled back driver..

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