Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-01-31T15:14:15+00:00

    This worked for me :

    In device manager > Sound, video and game controllers, roll back driver for Bluetooth audio.

    If you device was working prior to the update then it will start working again.

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  2. Anonymous
    2024-02-05T18:47:03+00:00

    I am having major issues with a new Sony Bluetooth headset and microphone not working in any of my online conferencing apps (MS Teams, Adobe Connect, etc.). I was thinking it was the headset (which was extremely disappointing considering what I paid for them), then I was blaming it on Teams/Connect but now I am going to assume it is Windows 11 issues. I have tried implementing multiple fixes and nothing has worked long term. This is absolutely ridiculous and frustrating.

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  4. Anonymous
    2024-02-13T10:48:21+00:00

    This solution worked for me as well.

    Bluetooth Aftershokz microphone not working after latest update.

    Rolled back driver as described above and now it's working again.

    Thanks!

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  5. Anonymous
    2024-03-21T16:00:15+00:00

    Hi,

    Fixed this issue in Windows 11 with Sony WH-1000XM5 after rolling back driver in Device Manager -> Sound, video and game controllers -> Intel Smart Sound Technology for Bluetooth Audio to driver version 10.29.0.8365

    FWIW laptop is Asus Zenbook Pro 14.

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