Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

123 answers

Sort by: Oldest
  1. Anonymous
    2024-01-03T19:12:31+00:00

    litreally the same thing for me with q30s

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-01-03T19:43:08+00:00

    As absurd as this is, I too "solved" the issue by buying a bluetooth 5.1 dongle and disabling my 1 year old premium dell Windows 11 laptop's internal bluetooth radio. My headphones now work perfectly on this windows 11 machine, as expected.

    I have a pair of Bose QC45 that work flawlessly on every other device including Android phones and Windows 10 computers, except did not work properly with two different Windows 11 computers. Often the headphone speakers would work but the mic would not work. Sometimes it would cause the computer to crash. Sometimes the headphone speakers would also not work. I tried every troubleshooting step and workaround on the internet, and nothing helped.

    Tell those developers to quit browsing reddit on the company dime and fix Windows 11 bluetooth issues. This very obviously is only caused by windows 11 and nothing else.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-01-03T21:52:15+00:00

    Thank you for the solution. I had previously purchased a 5.3 dongle and it did not work. Thanks for the additional information to disable the bluetooth drivers. It is now working with all my bluetooth headsets.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-01-24T00:07:13+00:00

    Had the same issue.. Aftershokz headphone had output but no microphone. I uninstalled all audio drivers and reinstalled which resolved the problem with no Bluetooth microphone. (Update did not work, had to uninstall and re-install)

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-01-25T15:02:38+00:00

    COME ON MICROSOFT, FIX THIS ? feels ridiculous

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments