Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

123 answers

Sort by: Oldest
  1. Anonymous
    2023-11-09T17:47:16+00:00

    I have the same problem... but everything in this thread did not work for me. I found a solution for my headset. I have a LEVN Bluetooth PLUS dongle. I have been using Bluetooth during this nightmare. Decided to turn off Bluetooth and try the dongle. And now I have a working microphone.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-11-11T07:33:10+00:00

    thanks a lot, i did the same, 5 euros later, it works. Thanks

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-11-13T11:06:25+00:00

    I have exactly the same problem and I cannot find a solution for it without the need to buy a Bluetooth dongle.

    I wonder the Microsoft/ Intel are aware of the issue and trying to fix it.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-11-13T13:15:21+00:00

    If you go back to page 4 and 5, there is a solution for your problem. And you don't even have to spend any money on a dongle.

    The fix that I've provided on page 4, still works untill this day. No dongle, no fails in updating windows, nothing. Everything just works, still this day.

    So go have a look at that, if you don't want to spend money on a dongle :)

    Good day!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-11-20T23:24:06+00:00

    This is amazing -- the disappearing mic problem has been driving me nuts, and this helped solve it. THANK YOU! There should really be a button for this or this should be included into standard troubleshooting instructions...

    Was this answer helpful?

    0 comments No comments