Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-10-26T15:02:24+00:00

    I've got the same problem. Started with one set of earbuds (JBL) and I assumed the issue was with the earbuds (connection problems, disconnection, etc). So, I purchased a new pair (SoundCore), a replacement for a set that I lost, but had great success with previously.

    Cannot get the mic to work in Teams. Test in Windows indicate that it's not working, meanwhile, they work just fine with my cell phone. Clearly it's a Window's issue. It's driving me a bit nuts.

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  2. Anonymous
    2023-10-31T05:59:08+00:00

    HI, i did the same with my HP laptop, but not not working.

    thanks for your information

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  3. Anonymous
    2023-11-01T07:15:54+00:00

    also not work for me. i have deleted almost everything. and still not working. Windows 11 has sent a new update, but also this update does not fix the issue to me.

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  4. Anonymous
    2023-11-01T14:41:54+00:00

    I went to HP's website, downloaded the most recent Realtek HD Audio Driver for Windows 10 and installed it. No idea why this worked, but after many hours of frustration, over a few days, it is the only thing I did that appeared to produce the result I needed, because my headset mic now works.

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  5. Anonymous
    2023-11-02T10:03:43+00:00

    i am really fed up of this. this morning i did it, and after that windows does not start. i had to make a windows recovery. i stop, i will by this morning a cheap cable microphone and wait until windows/realtek solve this issue.

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