Bluetooth microphone is not working on Windows 11.

Anonymous

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

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123 answers

Anonymous

2023-09-28T13:28:09+00:00

can you help me how you 'Removed' the drivers? or do you mean uninstall? i would want to give it a shot. Thanks for the help. appreciate it
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Anonymous

2023-09-28T13:35:35+00:00

Yes, just right click on it and uninstall driver.
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Anonymous

2023-09-28T13:41:53+00:00

can you help me specify the drivers that are necessary to be uninstalled? thank you again.
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Anonymous

2023-09-28T13:49:31+00:00

First I tried to take only the Headset drivers that did´t work.

So I uninstalled all of the drivers and restarted the PC and then the microphone worked again via Bluetooth.
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Anonymous

2023-09-29T00:32:45+00:00

This worked for me. Deleted all drivers under Sound, video and game controls.

And this 2 under Other Device. (see picture) Restarted me PC and microphone are working again.

It worked!
Thank you so much!

I was having issues with my Bose NC 700 and getting insane to know what was happening because I was able to hear OS system sounds and calls but the microphone was not working at all.
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