Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-04-10T13:17:32+00:00

    Hello Abhishek

    Im Juliet and Im happy to help you :)

    I'm sorry to hear that you're experiencing issues with your Bluetooth microphone on your Windows 11 device.

    I would suggest you also try to Check the microphone settings. Please follow the steps below;

    a. Right-click the sound icon on the taskbar and select "Open Sound settings."

    b. Under "Input," select your Bluetooth headset as the default microphone.

    c. Check the volume levels and make sure the microphone is not muted.

    I hope this helps! Let me know what happens :)

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  2. Anonymous
    2023-04-10T13:59:16+00:00

    Thanks for your response Juliet.

    The issue is that my bluetooth microphone is not showing up at all under the sound settings. The speakers in the headphones are connecting and working fine but the microphone is not coming up as an input device.

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  3. Anonymous
    2023-04-11T21:46:14+00:00

    I see, in that case, you may want to try the following steps:

    Check if the microphone is enabled in the Bluetooth settings:

    1. Press Windows key + I to open the Settings app.
    2. Go to "Devices" > "Bluetooth & other devices".
    3. Click on your Bluetooth headset and then click on "Device properties".
    4. Make sure the "Input" option is turned on.

    Also, Check if the microphone is enabled in the privacy settings:

    1. Press Windows key + I to open the Settings app.
    2. Go to "Privacy" > "Microphone".
    3. Make sure the "Allow apps to access your microphone" option is turned on.

    I hope this helps :) Let me know the results :)

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  4. Anonymous
    2023-08-07T17:42:33+00:00
    1. Go to "Devices" > "Bluetooth & other devices".
    2. Click on your Bluetooth headset and then click on "Device properties".

    Stage 2 does not exist anymore, at least I don't see it on Windows 11.

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  5. Anonymous
    2023-08-22T23:51:20+00:00

    Any update to this? I am also experiencing the same problem...thanks

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