Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-09-14T17:30:56+00:00

    Yes one other quick test I am goo g to do is download older Realtek drivers as this could be the common thread...

    Itnianloke trying to find a needle in a haystack..:(

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  2. Anonymous
    2023-09-14T16:12:43+00:00

    Mine are 11 Pro and Ent.

    If I were to guess, I am wondering if it is a common BT internal piece of Hardware that is commonly used on cross MFG Laptops, coupled with a Driver and Windows 11. Example "Realtek"

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  3. Anonymous
    2023-09-14T15:52:17+00:00

    Will do.. I am going to dig into this for all those people who are experiencing this issue as CLEARLY Microsoft doesn't seem interested in doing any Root Cause Analysis on this. I am going to start with a fresh install of Windows 11 with no patching to see if this exhibits the same issues.. I am also going to try Linux to see if this has the same issues.

    I also have an ask into DELL Engineering to see if they are able to identify why microphones are being cut off on any/all BT drives..

    One quick question.. is anybody seeing this on WIndows 11 home as the OS versions I have seen people documenting this issue is Windows 11 Pro.

    Thanks,

    P.

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  4. Anonymous
    2023-09-14T15:43:21+00:00

    Agre3d and thanks for sharing that you are also seeing this on other hardware.. admittedly I have been focusing on Dell for obvious reasons.

    Interesting that thjs doesn't seem to effect Microsoft hardware..

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  5. Anonymous
    2023-09-14T15:39:16+00:00

    really? i guess replacing the motherboard the second time wont help either? what could be a possible solution? i didnt buy this laptop to not use my BT headphones on it. this is frustrating to say the least.

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