Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-09-18T20:01:34+00:00

    When you re-installed the OS did you try your BT headset BEFORE updating any windows patches/drivers?

    I am leaning towards either an OS patch or driver being the issue here since replacement of motherboards (presuming the BT chips to be the issue) did not solve the issues..

    Please also confirm what OS you were running..

    Thanks,

    Paul.

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  2. Anonymous
    2023-09-18T19:32:40+00:00

    Same problem here, motherboard replaced and OS reinstalled but nothing seems to fix it.

    The problem persist and nothing ive tried helped.

    The only reasonable cause is the OS itself😔

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  3. Anonymous
    2023-09-17T19:54:06+00:00

    I am wondering when/if somebody from Microsoft will respond to this blog?

    I have tried everything I can think of wrt windows 11 outside of a complete fresh install (which I am reluctant to do and at best all this would prove is that the issue is with the windows OS/drivers.. which is a huge amount of effort with no definitive RCA ).

    Can somebody from Microsoft please help this windows community experiencing these issues.. which seem to be across windows 11 home/pro/ent as well as different laptop providers (Asus/DELL inparticular).

    PLEASE HELP.

    P.

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  4. Anonymous
    2023-09-17T17:44:36+00:00

    I faced the same issue approximately 4 months ago on my ASUS laptop, Win 11 Soundcore Life Tune headset. After one of the updates was installed, I don't remember which exactly, I didn't notice the issue right away. I tried to fix the problem many ways but failed. Eventually, I just gave up and put up with it.

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  5. Anonymous
    2023-09-17T17:19:28+00:00

    I have the same problem and a I have Windows 11 Pro

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