Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-09-28T06:30:59+00:00

    I'm glad it worked out for you aswell!

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  2. Anonymous
    2023-09-27T20:04:28+00:00

    I did exactly the same with my system. mic worked for about a day or so and then just stopped working again.. if you are able please provide an update in a few days to confirm if your mic/s are still ok.

    Thanks,

    P.

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  3. Anonymous
    2023-09-27T16:20:31+00:00

    This worked for me. Deleted all drivers under Sound, video and game controls.

    And this 2 under Other Device. (see picture) Restarted me PC and microphone are working again.

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  4. Anonymous
    2023-09-27T08:27:47+00:00

    **EDIT:**I Got it working..

    Had to remove every single driver under "Device manager", under sound and bluetooth.
    After that, I did a restart an voila... It worked again. After windows noticed I didn't have all the drivers, they decided it was time to install some updates.
    I followed through with that and woops.. It stopped working again...
    So I did as before, removede every single one, did a restart and pulled only the updates again, except this one:

    Image

    I know it says it's installed, I just removed the tmp files and it buggs out.
    Now I have a working headset again!!!!

    Have the same issue with my Lenovo T14s gen 3
    What I can also see is that under Input settings for my Jabra 65 headset there are no Format avalible.

    And if I click on Start test the input volume go direct to 0

    .

    I have the excat laptop and Headset as you, just version 2 of Jabra 65... - And the total same issue...
    PLEASE MS... FIX THIS...

    Image

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  5. Anonymous
    2023-09-26T12:11:54+00:00

    Have the same issue with my Lenovo T14s gen 3
    What I can also see is that under Input settings for my Jabra 65 headset there are no Format avalible.

    And if I click on Start test the input volume go direct to 0

    .

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