Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-11-13T11:06:25+00:00

    I have exactly the same problem and I cannot find a solution for it without the need to buy a Bluetooth dongle.

    I wonder the Microsoft/ Intel are aware of the issue and trying to fix it.

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  2. Anonymous
    2023-11-11T07:33:10+00:00

    thanks a lot, i did the same, 5 euros later, it works. Thanks

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  3. Anonymous
    2023-11-09T17:47:16+00:00

    I have the same problem... but everything in this thread did not work for me. I found a solution for my headset. I have a LEVN Bluetooth PLUS dongle. I have been using Bluetooth during this nightmare. Decided to turn off Bluetooth and try the dongle. And now I have a working microphone.

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  4. Anonymous
    2023-11-02T10:03:43+00:00

    i am really fed up of this. this morning i did it, and after that windows does not start. i had to make a windows recovery. i stop, i will by this morning a cheap cable microphone and wait until windows/realtek solve this issue.

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  5. Anonymous
    2023-11-01T14:41:54+00:00

    I went to HP's website, downloaded the most recent Realtek HD Audio Driver for Windows 10 and installed it. No idea why this worked, but after many hours of frustration, over a few days, it is the only thing I did that appeared to produce the result I needed, because my headset mic now works.

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