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Hi,
I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.
Please could you help me resolve this issue.
Thanks,
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HI Juliet,
I am facing same issue. I tried your solution but it it not showing my bluetooth headphone's mic for input.
Go to Syetm> Sound >
scrill down in "Advanced"
go to "All Sound Devices" > Input Devices
Select headset and Enable Aloow
I was able to resolve my issue on Windows 11 build 22631.5189.
My Input device was disabled on my JBL Bluetooth headphones.
Right-click on this speaker icon and go to sound settings
Then, under Advanced > Troubleshoot common sound problems (Please ensure you're earphones are connected at this point)
Click on input devices
Then select the device you're having issues with
I hope this helps.
I hope someone at Microsoft catches this and fixes it. If you follow the steps of removing and re-adding your Bluetooth device, it will work again temporarily. Eventually, the problem returns. This problem does not happen with the same hardware on Windows 10.