Thank you for the solution. I had previously purchased a 5.3 dongle and it did not work. Thanks for the additional information to disable the bluetooth drivers. It is now working with all my bluetooth headsets.
Bluetooth microphone is not working on Windows 11.
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Anonymous
Hi,
I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.
Please could you help me resolve this issue.
Thanks,
Windows for home | Windows 11 | Devices and drivers
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123 answers
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Anonymous
2024-01-03T21:52:15+00:00 -
Anonymous
2024-01-03T19:12:31+00:00 litreally the same thing for me with q30s
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Anonymous
2023-12-13T16:30:06+00:00 Yes it solved a problem with WH-1000XMS and Dell Latitude 5440
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Anonymous
2023-12-11T13:56:16+00:00 I have been having trouble with the JBL Live Pro 2 TWS on Teams since I upgraded to Windows 11 last month, I tried several tips and tricks to make it work, but none of them did.
I can now confirm these instructions worked for me and fixed the connection problems I had with my device, even after restarting or shutting down the machine for the weekend, it's still working properly. -
Anonymous
2023-11-27T17:30:51+00:00 Hey folks - found this thread while dealing with this issue for the last several weeks.
It would appear some combination of Realtek driver updates and Windows updates creates this. I got a brand new laptop from work (Dell XPS) and mic on my Q35 Bose Headphones worked fine until all of the updates processed throughout the following 2 weeks after getting the laptop set up.
I can't do a lot of the steps in this thread without full admin permissions, so I decided to try the most logical first before bugging our IT person to help. I went to Dell's website and looked up the drivers for this laptop. There was a recommended driver for Realtek Audio. I downloaded that and installed it. This required removing the old drivers, restarting, installing the new drivers, and restarting one more time. When everything came back the headset was recognized and mic is working fine.
That was all I did, no messing around in device manager or deleting devices.
The only other thing I did was the step Amy mentioned a while ago at the beginning of this thread (checkbox in the more settings for Bluetooth). That didn't seem to change anything though, only getting those new drivers and replacing the other ones.