amd3dvcacheSvc is causing errors, help needed

Anonymous
2023-04-14T14:25:32+00:00

The description for Event ID 1 from source amd3dvcacheSvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

amd3dvcacheSvc

CreateHelperUserProcess - WTSQueryUserToken Failed failed with 1008

The message resource is present but the message was not found in the message table

CPU: 7800X3D

GPU: 7900XTX

Windows 10

32G DDR5-6000 CL36

This is a fresh build and I'm looking for some help with a few errors. One of which is the above. Any help would be appreciated.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2023-06-01T20:14:09+00:00

    Please let me know when you know where the issue is coming from.

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  2. Anonymous
    2023-06-01T20:12:49+00:00

    It's weird having those issues and no one knows where its coming from.

    I am replacing my CPU, mainboard and PSU now. I hope it will solve this error.

    The reseller of my CPU said, it could be an issue of the CPU, but you said a new CPU didn't fix it...

    We all having ASUS mainboards. Maybe the issue is connected to ASUS.

    My specs:

    AMD Ryzen 7 7800X3D

    ASUS ROG B650E-F Gaming

    MSI 4070 TI Gaming X Trio

    32GB G Skill Trident Z5 CL30

    WINDOWS 10

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  3. Anonymous
    2023-06-01T18:59:41+00:00

    Using the ROG Strix X670E-A Gaming WIFI now. No issues.

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  4. Anonymous
    2023-05-30T19:38:09+00:00

    Hey, I have the same error you had. Also with an ASUS mainboard (ROG B650E-F). Which mainboard do you have now?

    I'm thinking switching to an MSI mainboard, to maybe solve this error...

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  5. DaveM121 931.2K Reputation points Independent Advisor
    2023-04-14T15:11:08+00:00

    Hi Mike,

    Check on the support page for your motherboard, to ensure you have all the latest drivers, firmware and BIOS updates installed that they recommend.

    Are you overclocking or undervolting your processor?

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