amd3dvcacheSvc is causing errors, help needed

Anonymous
2023-04-14T14:25:32+00:00

The description for Event ID 1 from source amd3dvcacheSvc cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

amd3dvcacheSvc

CreateHelperUserProcess - WTSQueryUserToken Failed failed with 1008

The message resource is present but the message was not found in the message table

CPU: 7800X3D

GPU: 7900XTX

Windows 10

32G DDR5-6000 CL36

This is a fresh build and I'm looking for some help with a few errors. One of which is the above. Any help would be appreciated.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-27T19:21:58+00:00

    OK so, I just went 8 days straight with no crashes. Played a rediculous amount of star citizen.

    Anyway, it started crashing again today.

    It was the first day it's been above 18 degrees Celsius outside.. as my pc usually lives in the attic, add a few more degrees for trapped heat, I'm suspecting these cpu's (or something in the pc) is fragile when it comes to a bit of warmth.

    Took my pc back downstairs where its a bit cooler, and is working fine again.

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  2. Anonymous
    2023-07-23T21:12:16+00:00

    Nice! Progress is good. Hopefully, you have this thing fixed. I have just finished reconfiguring everything again. New Mobo, CPU, and PSU. Other stuff on RMA. Unfortunately, I wont be able to tell you all if any specific thing fixed the issue. I will let you know the status over time with things that I have RMA'ed. I took some pictures of the CPU and sent them to AMD per their request and I've RMAed my PSU just to be sure. The motherboard is also going to get repaired... as I was uninstalling the motherboard, I accidentally bent a pen pretty bad. So, that sucks. Anyway, good luck, I'm hoping that you have no more crashes, friend.

    Update: Day 2, about 15 hours non stop gaming, no crashes.

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  3. Anonymous
    2023-07-23T12:15:23+00:00

    Update: Day 2, about 15 hours non stop gaming, no crashes.

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  4. Anonymous
    2023-07-21T16:30:19+00:00

    Yeah it seems to do that with me as well.

    After trying the beta bios and crashing, I set my ram frequency from Auto to 6000mhz. Didn't crash all night.

    Likely not the solution, but little changes seem to make it stable for a short while, before the crashing begins again.

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  5. Anonymous
    2023-07-20T23:06:49+00:00

    That sucks.. well I guess I'll be taking my AIO off to take pictures, lol.

    For the record, tried this beta bios update, but still crashing.

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