Did not solve problem
Cannot connect to a shared printer on the network Windows 11
I can see the network printer on other computers. When I try to connect I get a Cannot Connect To Printer. Windows 11.
Windows for home | Windows 11 | Devices and drivers
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Anonymous
2023-04-04T21:13:34+00:00 -
Christine Luna 27,195 Reputation points Independent Advisor
2023-04-04T21:08:26+00:00 Hi DarrellPBM,
Thanks for the update.
- Please run the Printer Troublehooter.
Click Start menu and type Troubleshoot, choose Other Troubleshooters and look for the Printer and please run it.
Restart your device and check if the issue still persists.
- Restart the Printer Spooler service.
Please press Windows key + R and type services.msc then hit enter
Look for the Printer Spooler and right click on it then select Properties
Please restart it or choose Stop and Start.
Kindly check if the issue still persists.
I'll wait for your update.
Thank you,
Christine
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Christine Luna 27,195 Reputation points Independent Advisor
2023-04-04T20:46:02+00:00 Hi DarrellPBM,
I'm Christine, a Windows user like you. I'll do my best to help you.
Looks like you're unable to connect to a Shared Printer. Let me help you with that.
May I know if it's a work or company printer?
May I know when did the issue start? Is there any changes made?
What is the exact error message that you're getting?
Please check and follow the steps from the link below:
https://support.microsoft.com/en-us/windows/sha...
Please let me know the result. I'll be happy to assist you all the way until it's resolved.
Thank you,
Christine L
Independent Advisor