If that is the case, then you have one of a few issues, and nobody here will be able to help you - possibilities following
I. You're on a company-managed device, and your System Administrators have decided that you're not trustworthy enough to be allowed access to that tab
II. Your installation of Windows is irreparably damaged, preventing you from being able to see something that should be there by all rights, given how you are accessing it
III. Your Bluetooth devices are irreparably damaged OR the drivers are not correctly programmed
IV. You stole Windows - Microsoft actively does the opposite of supporting pirates
Or V. (And this is super likely) You aren't following directions closely enough
If you find that none of the three above are the case, then I suggest you do the following:
- Calm down
- No really, go back and look at #1 here
- I mean it, calm down
- No really, put your caps-lock key away
- 5
- 9
- Now that you're calm...
- Go back and carefully follow all of the instructions from each person
- You almost 100% certainly have made a mistake while trying to follow the directions
- I say this because I speed-read the instructions several times from several people, and didn't perform the operations correctly myself, multiple times
- So really, please, if you're still upset, and you still want to USE ALL CAPS here for no reason, go back to step 1 - "1. Calm Down"
Screaming at people when they are attempting to assist you is never going to get you the assistance you want, at least not in the professional world. Now, you want to try again?