Airpods pro mic not working on windows 11

Anonymous
2023-05-03T09:14:29+00:00

Hi there,

since more or less one week my airpods pro mic doesn't work anymore on windows 11.

If I go on Sound>properties>input settings the format is empty and the volume is on 0.

any idea what's going wrong?

thanks a lot

Best

Daniele

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-08-16T12:11:15+00:00

    What you normally have to do is remove the device the pair it again. The microphone situation on the version 1 and version 2 are a little different. Version 2 seems to be able to connect to only one system for the microphone. The version 1 AirPods Pro appears to work fairly normally in Windows 11.

    I have little experience in using a Microphone so I am not that familiar with normal operation.

    If you can't get anything, you can do a hard reset on AirPods Pro which might clear things out so they will work better. Also, check the version of the firmware you have to make sure it is the latest.

    About firmware updates for AirPods - Apple Support

    I have the same issue, and this problem appears on several windows 11 computers. Tested with windows 10, works great there. Factory reset does not work.

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  2. Anonymous
    2023-08-28T09:48:30+00:00

    Dear team,

    I would like to tell you I am also facing same issue with air pods pro 2 mic is not working at all could you pleas fix this problem Thanks.

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  3. Anonymous
    2023-08-28T12:03:21+00:00

    This is so frustrating - everything had been working fine but then the mic stopped working and I can't get it back. Both audio and mic work when paired on my iphone so Apple says it's a Microsoft issue. I too, have updated drivers, reset, re-paired, tried to alter the volume for the mic in sound settings (it keeps going back to "0"). I've given up and just ordered another set of non-Apple earbuds to see if they will work.

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  4. Anonymous
    2023-08-28T12:20:29+00:00

    3 sets of Apple Airpods this worked in some way

    remove all drivers related Airpods!

    reboot Win11

    reset Airpods

    pair new

    (please try to make sure the case is not connected via cable with your system) i am still testing on this one

    do not close the lid of charging-case - if possible

    kits a nightmare and seem MS wants we all order new sets of Teams-certified Headsets and seems Apple is not talking with Microsoft

    IT recommended to use cable headset - back to the future ;)

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  5. Anonymous
    2023-08-28T12:38:20+00:00

    I put this in another thread about the same subject but the last time I tested, it worked normally and the mic functioned as expected. No special procedure was necessary. The problem has only happened prior with the AirPods Pro Gen 2.

    Intel Bluetooth driver version 22.240.0.2

    Windows 11 version 22621.2215

    One strange thing I noticed, was when the voice recorder was active, the audio output was louder than when I turned that off.

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