How do I fix my laptop keyboard not working on windows 11?

Anonymous
2023-05-27T13:37:04+00:00

How do I fix my laptop keyboard not working on windows 11? It just randomly stopped working a few months ago but usb keyboards work fine any solutions? I dont think its hardware related as the combination for changing/switching the led backlight works completely fine but nothing else does. I dont know if Im in the right place this is my first time here.

Windows for home | Windows 11 | Input and language

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  1. Anonymous
    2024-04-07T08:31:35+00:00

    This is very late, but this may be helpful for whoever stumbles upon a problem like this if your keyboard works fine in uefi/bios but doesn't in windows.

    Settings > System > Recovery > Advanced startup (restart now)

    When you get to the startup screen, you might notice your track pad and keyboard working again!

    Just click continue to windows 11 from there and see if it stays like that. It has worked for me.

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  2. Anonymous
    2024-03-15T12:38:14+00:00

    Hi Vitor,

    This issue is one that will not go away. No matter how many times i reinstall the keyboard drivers, my laptop keyboard is dead. Currently using an external keyboard on bluetooth.

    I can occasionally get my laptop keyboard to work, however, if my laptop restarts, or just falls asleep, the keyboard fails.

    Do you have alternative solutions or has Windows 11 permanently wrecked my expensive laptop.

    Thanks

    Sam

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  3. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-11-09T21:20:10+00:00

    Bismark Cabada wrote:

    What if there are 3 keyboards do I uninstall all of them

    1. You have a USB/external keyboard connected and working so you can do these things, right?
    2. Yes, if the laptop shows 3 keyboards installed, uninstall all of them.

    Don

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  4. Anonymous
    2024-01-06T05:39:03+00:00

    Can you give me a little more detail because I got water on it

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  5. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-09-27T07:51:50+00:00

    I have the same issue September 2023.

    Your second instruction says type “…..”

    If I don’t have a keyboard working, how am I to type anything?????

    By using a USB keyboard as mentioned in the original post.

    Or by turning on the On-Screen Keyboard.

    Try the instructions here

    https://www.elevenforum.com/t/turn-on-or-off-on-screen-keyboard-in-windows-11.7255/ 

    to turn on the on screen keyboard. There are several methods. One of them should work for you.

    Don

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