Big problems with M4A after updating to Windows 11 22H2

Anonymous
2023-05-16T09:52:13+00:00

Dear colleagues, after updating Windows 11 to 22H2, there were significant problems with playing files purchased from iTunes in .m4a (AAC, ALAC) format. This problem has been fixed by a lot of people all over the world and is especially evident on the DJ forums. Problems are observed with the quality of playback, and with the volume and with a number of other parameters. This problem is detected on software that uses the built-in Windows 11 22H2 codecs (on earlier versions, the problem is not observed), Windows Media Player, RekordBox, Serato DJ Pro, etc. On players that use their own codecs (VLC, iTunes, JetAudio HD, etc.) there is no problem. When converting m4a to mp3, there are no problems. What it looks like: https://youtu.be/WqAA12pfWjg and https://youtu.be/um3QSTuLg6s Software vendors fix this issue after the 22H2 update as well, label it as a Microsoft issue and offer a workaround, such as converting the entire m4a database to other formats, which of course is completely unacceptable advice with a database of several thousand files. https://forums.pioneerdj.com/hc/en-us/community/posts/12212808237337-RekordBox-5-8-7-m4a-problems Does Microsoft acknowledge the existence of this problem and when is it planned to release an urgent fix, since. the problem has been observed for a very long time and prevents normal operation?

Thanks in advance!

Windows for home | Windows 11 | Devices and drivers

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Anonymous
2024-03-27T00:42:35+00:00

I installed KB5035942 and unless I'm severely mistaken, the issue seems to be resolved.

Can anyone else confirm?

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  1. Anonymous
    2024-03-16T17:37:14+00:00

    Pete, as I understand it, Microsoft’s mockery of millions of users continues with particular cynicism? The next update came out today, so what? Ahhhh, of course, we need to wait another month? Or two? Or a year? Or five? The guys from Apple will support a massive lawsuit from users, apparently otherwise it will no longer be possible to force Microsoft to do its job honestly. But a class action lawsuit and fines in all countries will apparently help solve the problem instantly, without dragging it out for years. :-(

    You would really save yourself some trouble and angst if you actually read the information I post here. You have shown time and again that you reply without reading.

    Additionally, when/if folks threaten legal action in a thread, Microsoft employees are advised to no longer participate in the thread. So this is it for me here, unfortunately.

    Pete

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  2. Anonymous
    2024-03-21T00:22:05+00:00

    Thanks a lot, IT RINPHARM. We had finally gotten somewhere. And now we're back to nowhere.

    Let me tell YOU something, my friend. Microsoft owes you and us NOTHING here. You chose to buy within another company's ecosystem, and take the results outside of that company's ecosystem. Shame on you, and shame on all of us for doing that. Caveat emptor. MP3 was the open standard, other vendors offered it, it STILL works, and we instead bought from a company with a closed-door reputation and took their licensed product outside of their fiefdom, which they explicitly advised against.

    And we wonder why it now doesn't work.

    M4A still works within Apple's closed-door ecosystem.

    It was never guaranteed to work in Traktor or Rekordbox or anywhere else.

    We gambled...we lost. Microsoft owes you NOTHING.

    You want something else, something better, YOU build it. YOU pay for it.

    from the ground up. I am a DJ but I am also a software developer and I am tired of hearing this kind of $#!t.

    Go F off and find another solution.

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  3. Anonymous
    2024-03-21T22:43:14+00:00

    A haiku for Pete:

    We had a problem

    Help we need Pete you were there

    Abused by a c*nt

    I’m sticking with Pete.

    #inPetewetrust

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  4. Anonymous
    2024-03-22T10:59:17+00:00

    In fact, do you think that Microsoft owes nothing? Seriously? But I don’t think so, Microsoft directly declares support for these formats: https://support.microsoft.com/en-au/topic/file-types-supported-by-windows-media-player-32d9998e-dc8f-af54-7ba1-e996f74375d9 But already from NOVEMBER 2022 they destroyed full-fledged reproduction and this continues to this day. There can be no requirements for RekordBox or other software, because it uses Microsoft codecs. Like Windows Media Player, which has exactly the same problems with these formats. If you like the fact that you cannot work fully for two years and are forced to find workarounds, then I don’t like this state of affairs. And yes, Microsoft owes it, and not just to me.

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