Big problems with M4A after updating to Windows 11 22H2

Anonymous
2023-05-16T09:52:13+00:00

Dear colleagues, after updating Windows 11 to 22H2, there were significant problems with playing files purchased from iTunes in .m4a (AAC, ALAC) format. This problem has been fixed by a lot of people all over the world and is especially evident on the DJ forums. Problems are observed with the quality of playback, and with the volume and with a number of other parameters. This problem is detected on software that uses the built-in Windows 11 22H2 codecs (on earlier versions, the problem is not observed), Windows Media Player, RekordBox, Serato DJ Pro, etc. On players that use their own codecs (VLC, iTunes, JetAudio HD, etc.) there is no problem. When converting m4a to mp3, there are no problems. What it looks like: https://youtu.be/WqAA12pfWjg and https://youtu.be/um3QSTuLg6s Software vendors fix this issue after the 22H2 update as well, label it as a Microsoft issue and offer a workaround, such as converting the entire m4a database to other formats, which of course is completely unacceptable advice with a database of several thousand files. https://forums.pioneerdj.com/hc/en-us/community/posts/12212808237337-RekordBox-5-8-7-m4a-problems Does Microsoft acknowledge the existence of this problem and when is it planned to release an urgent fix, since. the problem has been observed for a very long time and prevents normal operation?

Thanks in advance!

Windows for home | Windows 11 | Devices and drivers

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Anonymous
2024-03-27T00:42:35+00:00

I installed KB5035942 and unless I'm severely mistaken, the issue seems to be resolved.

Can anyone else confirm?

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  1. Anonymous
    2024-02-29T20:52:53+00:00

    I am having the same problem with this update (2024-02 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5034848))

    Can you also submit a feedback hub entry and post a link (see post above this)

    Pete

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  2. Anonymous
    2024-02-29T21:00:04+00:00

    https://aka.ms/AApdxm2

    Not sure if you can access the screen recording I added? If not then please see this: Rekordbox Capture 29-2-2024.mp4

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  3. Anonymous
    2024-02-29T21:01:28+00:00

    If you submit that FB hub info ASAP, you should be able to then uninstall this update after we confirm we have the needed info, assuming it was better before the update (sounds like it was)

    Pete

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  4. Anonymous
    2024-02-29T21:22:07+00:00

    https://aka.ms/AApdxm2

    Not sure if you can access the screen recording I added? If not then please see this: Rekordbox Capture 29-2-2024.mp4

    In your example, it's happening with both MP3 and M4A, from what I see, right?

    Is it that the Mp3 problem happens after the M4A is played? I'm not 100% sure how to intepret what I'm seeing.

    Pete

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