Big problems with M4A after updating to Windows 11 22H2

Anonymous
2023-05-16T09:52:13+00:00

Dear colleagues, after updating Windows 11 to 22H2, there were significant problems with playing files purchased from iTunes in .m4a (AAC, ALAC) format. This problem has been fixed by a lot of people all over the world and is especially evident on the DJ forums. Problems are observed with the quality of playback, and with the volume and with a number of other parameters. This problem is detected on software that uses the built-in Windows 11 22H2 codecs (on earlier versions, the problem is not observed), Windows Media Player, RekordBox, Serato DJ Pro, etc. On players that use their own codecs (VLC, iTunes, JetAudio HD, etc.) there is no problem. When converting m4a to mp3, there are no problems. What it looks like: https://youtu.be/WqAA12pfWjg and https://youtu.be/um3QSTuLg6s Software vendors fix this issue after the 22H2 update as well, label it as a Microsoft issue and offer a workaround, such as converting the entire m4a database to other formats, which of course is completely unacceptable advice with a database of several thousand files. https://forums.pioneerdj.com/hc/en-us/community/posts/12212808237337-RekordBox-5-8-7-m4a-problems Does Microsoft acknowledge the existence of this problem and when is it planned to release an urgent fix, since. the problem has been observed for a very long time and prevents normal operation?

Thanks in advance!

Windows for home | Windows 11 | Devices and drivers

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Anonymous
2024-03-27T00:42:35+00:00

I installed KB5035942 and unless I'm severely mistaken, the issue seems to be resolved.

Can anyone else confirm?

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  1. Anonymous
    2023-11-21T19:14:44+00:00

    Colleague, what you are saying is not entirely true. This problem has been known for a long time, even if you watch the videos in the first message, you will see in the comments that the problem was reported on the forums, on social networks and in the support center from various sources. I have signaled it myself many times. It's great that the new build has finally fixed this issue, but millions of people aren't using pre-release builds. It would be reasonable to release a separate small patch this coming Tuesday. Thank you, although of course my patience has already run out.

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  2. Anonymous
    2023-11-21T16:14:43+00:00

    Good afternoon. Since the problem has been confirmed and already fixed in the new build, can we hope that the fixes will be made to build 23h2?

    Like I said yesterday, once I know when it will go out into retail builds, I will update this thread here.

    We can always use more confirmations, and more importantly: confirmation from folks that the fix doesn't break anything else related to M4A that they rely on.

    Thanks.

    Pete

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  3. Anonymous
    2023-11-21T06:53:48+00:00

    Good afternoon. Since the problem has been confirmed and already fixed in the new build, can we hope that the fixes will be made to build 23h2?

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  4. Anonymous
    2023-11-20T21:40:11+00:00

    Many thanks, Pete

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