Big problems with M4A after updating to Windows 11 22H2

Anonymous
2023-05-16T09:52:13+00:00

Dear colleagues, after updating Windows 11 to 22H2, there were significant problems with playing files purchased from iTunes in .m4a (AAC, ALAC) format. This problem has been fixed by a lot of people all over the world and is especially evident on the DJ forums. Problems are observed with the quality of playback, and with the volume and with a number of other parameters. This problem is detected on software that uses the built-in Windows 11 22H2 codecs (on earlier versions, the problem is not observed), Windows Media Player, RekordBox, Serato DJ Pro, etc. On players that use their own codecs (VLC, iTunes, JetAudio HD, etc.) there is no problem. When converting m4a to mp3, there are no problems. What it looks like: https://youtu.be/WqAA12pfWjg and https://youtu.be/um3QSTuLg6s Software vendors fix this issue after the 22H2 update as well, label it as a Microsoft issue and offer a workaround, such as converting the entire m4a database to other formats, which of course is completely unacceptable advice with a database of several thousand files. https://forums.pioneerdj.com/hc/en-us/community/posts/12212808237337-RekordBox-5-8-7-m4a-problems Does Microsoft acknowledge the existence of this problem and when is it planned to release an urgent fix, since. the problem has been observed for a very long time and prevents normal operation?

Thanks in advance!

Windows for home | Windows 11 | Devices and drivers

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Anonymous
2024-03-27T00:42:35+00:00

I installed KB5035942 and unless I'm severely mistaken, the issue seems to be resolved.

Can anyone else confirm?

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  1. Anonymous
    2024-03-30T21:44:06+00:00

    Another data point: installing the "2024-03 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5035942)" update has fixed the problem. I use the built-in Groove Music/Media Player app to listen to music, and having my audio volume suddenly start fluctuating from song to song had been pissing me off for so many months. I am very glad to finally see the resolution. Thank you to everyone who worked on reporting and fixing this issue--it was one heck of a journey with plenty of ups and downs, but we got there in the end.

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  2. Anonymous
    2024-03-21T22:43:14+00:00

    A haiku for Pete:

    We had a problem

    Help we need Pete you were there

    Abused by a c*nt

    I’m sticking with Pete.

    #inPetewetrust

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  3. Anonymous
    2023-06-02T01:14:39+00:00

    I have the same problem and thousend of other user too. It is the fault of the win 22H2 update. When will the next one be released? We need a fix as soon as possible. I goes on for months now ...

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  4. Anonymous
    2023-05-16T11:48:03+00:00

    Hi, IT,

    Sorry to hear you're experiencing this issue.

    Microsoft keeps working on updates to improve the Windows 11 features, sending your feedback in the Feedback Hub or finding feedback similar to yours and upvoting it, will help Microsoft to identify bugs and which features the users most want.

    You can see how to send feedback in the Feedback Hub at this link.

    https://support.microsoft.com/en-us/windows/sen...

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