windows 11 black screen after login

Anonymous
2023-05-27T12:53:11+00:00

recently my windows 11 PC has been showing a black screen after i login. i can still use my cursor, and i can use Ctrl Alt Del to open task manager, but it isn’t very useful as it just closes immediately. i have tried many troubleshooting steps, such as starting in safe mode and editing the bios, among others. but, no matter what i try, nothing works.

i have a prebuilt CyberpowerPC C-series gaming PC from 2019, with an AMD ryzen 5 5600 series CPU, a Gigabyte B450M motherboard, and an AMD geforce RX graphics card ( i do not know the exact model number ). I have made no hardware modifications to the PC.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-11-12T20:58:07+00:00

    This is what worked: scanned my drives and memory, all working fine. Still can't get to an earlier restore point, so I am un-installing the latest Win 11 "quality" update, which is taking more than a few minutes to process. (eyeroll) So, after about 10 min, it took to uninstall most recent "quality" updates, I am now able to restore my Win 11 HP laptop to an earlier restore point. System restore worked, back in business.

    This is definitely related to Win 11 updates, not optional updates, but the regular necessary updates. Win 10 updates I've had no problems with. A course, Win10 will be gone 10/2024. In the meantime, Microsoft needs to fix this.

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  2. Anonymous
    2024-12-06T00:07:07+00:00

    The black screen with the cursor happened to me 3 times. (only on Win 11, my Win 10 is fine). Two times I was able to restore to an earlier restore point. There was/is nothing wrong with my system, SSD....... it is the Windows update. The 3rd time this happened, it would not let me restore to an earlier restore point. So, I ended up having to reset my laptop, basically starting from scratch. Thankfully, I am vigilant in doing back-ups. This is SO ridiculous of Microsoft to not have this fixed. As a result, I no longer do automatic Windows/Microsoft update for anything. You can Google how to to turn off automatic Windows updates, as many others are experiencing the same issue. Unbelievable.

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  3. Anonymous
    2024-12-05T20:35:48+00:00

    2 days after uninstalling the update, it got applied again automatically with the same black screen!

    I am surprised that Microsoft hasn't noticed and fixed the issue already.

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  4. Anonymous
    2024-11-13T16:21:04+00:00

    Latest Win11 update KB5046633 caused my black screen on a Lenovo ideapad3.

    Uninstalling the update fixed the problem.

    Then re-ran windows update... black screen again.

    Moral of story... Don't install KB5046633!

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  5. Anonymous
    2024-05-12T08:36:19+00:00

    i am 15 years old i am not specialist but i made video on youtube how to fix this issue here is link https://youtu.be/10b0ZcL9kTQ

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