Disabling the App Readiness service worked for us right now. Maybe setting the service to automatic (delayed start) may work too, if you're concerned about disabling the service.
windows 11 black screen after login
recently my windows 11 PC has been showing a black screen after i login. i can still use my cursor, and i can use Ctrl Alt Del to open task manager, but it isn’t very useful as it just closes immediately. i have tried many troubleshooting steps, such as starting in safe mode and editing the bios, among others. but, no matter what i try, nothing works.
i have a prebuilt CyberpowerPC C-series gaming PC from 2019, with an AMD ryzen 5 5600 series CPU, a Gigabyte B450M motherboard, and an AMD geforce RX graphics card ( i do not know the exact model number ). I have made no hardware modifications to the PC.
Windows for home | Windows 11 | Performance and system failures
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99 answers
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Anonymous
2024-11-12T20:11:22+00:00 -
Anonymous
2024-10-25T10:34:18+00:00 Hi,
It seemed to me too that some driver or link gets lost.
My solution was to force reboot in safe mode.
On my desktop rebooting in safe mode fixed it.
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Anonymous
2024-10-25T09:01:41+00:00 I have this problem every now and then after Windows Updates.
Windows loads in a black screen and only the mouse shows. Not even cntrl alt del works, Windows Repair does not help, Sytem Restore does not help, removing update does not help.
I believe is a problem with the video card and the integrated video capabilities of the intel chip.
I SOLVED IT by unplugging the monitors, sutting down the pc, turning it on, waiting for it to load and connecting the monitor, the screen loads and works normally.
Hope this works for some of you.
If you can find a permanent solution please advice.
Antonio Morales
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Anonymous
2024-10-22T10:15:15+00:00 How are you supposed to do that if the screen is black???
Then just press Ctrl-Alt-Del, and select the option Sign out. Then you are back on the Windows splash screen. Log on again as usual, and the system starts with normal desktop, as before. This is just a workaround, and will not remove the source of the issue, but helps one to get access to the system and work.
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Anonymous
2024-08-22T01:28:12+00:00 the issue has been resolved. Thank you for your assist on this everyone.
Thanks best with regards
Vichet