It says no audio device is installed when I plug in my c920 logitech camera

Anonymous
2023-07-09T11:31:01+00:00

It says no audio device is installed when I plug in my c920 logitech camera. This just happened recently. They used to work well together before.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-09-13T13:51:18+00:00

    I have also just encountered the same issue! so i'm not sure if my windows updates were a little behind, but i can now disable the audio from the webcam (as per other threads) to ensure the webcam works and doesn't crash all audio

    but i cannot run AUDIO + WEBCAM through the webcam... I have not tried disabling core isolation, as I don't know how important it is...

    But this is as per other's posts, ridiculous that a quite expensive and relatively new webcam crashes your computer , or its full functions aren't enabled due to some random update!!!

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  2. Anonymous
    2023-09-28T07:14:48+00:00

    Hi! Also have the same problem now. Deactived the audio of the 920 for now and it works.
    Following solutions!

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  4. Anonymous
    2023-09-28T13:26:53+00:00

    Multiple people with a C920 version seem to have the same/similar problem.

    Basically, the Webcam being recognized as an audio instead of video device.

    Plugging the Webcam in crashing the whole of Audiosrv.dll.

    And some fixes only working until restarting the device...

    Can someone think of a Solution or did someone already contatct Logitech regarding the problem?

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  5. Anonymous
    2023-09-28T13:40:26+00:00

    I´ve created a ticket now with reference to this thread.
    ID 11818597

    //Henrik

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