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It says no audio device is installed when I plug in my c920 logitech camera. This just happened recently. They used to work well together before.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am having the same problem on a Galaxy Book 3 Pro running the latest Windows 11 and a Logitech C920 camera. I have also tried another camera (nexigo HelloCam) to no avail - after plugging the camera in the media-subsystem seems to crash, no speakers and no microphone are available until the machine is rebooted. So this problem is not only related to Logitech, but a more general issue (maybe Intel/Realtek-Drivers?).
Dear Microsoft,
please fix the issue your last update has created with Logitech C920 cameras. You are killing our productivity and hurting our bottom line. It might not be a big deal to a large company like Microsoft but for us lower-income small companies and individuals, it hurts.
We found that the JLAB JBUDSCAM HD USB Webcam is a suitable replacement for the Logitech C920. It looks similar and works without additional software. JLAB is an American company and the product is available at Best Buy at a reasonable price.
Not really a solution - spend more money for something that has been broken by a software update that worked perfectly fine before.
Agreed. It is just a work-around to restore functionality. Not a solution.
Thank you.
