It says no audio device is installed when I plug in my c920 logitech camera

Anonymous
2023-07-09T11:31:01+00:00

It says no audio device is installed when I plug in my c920 logitech camera. This just happened recently. They used to work well together before.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-07-17T01:31:26+00:00

    Does not work.

    Audio stops working after step 7 "Action -> Scan for hardware changes"

    Thanks for the effort though

    Hi all, if you have this problem try this workaround for now:

    1. Win+R -> services.msc -> hit enter
    2. Scroll down and find "Windows Audio" and double click this (the state of this service should be running, but it is stopped/crashed. In my case because I have a logitech webcam c925e plugged in)
    3. Win-X -> Device Manager
    4. Find "Sound, video and game controllers" and expand it
    5. right click on "Logitech Webcam C925e", Click "uninstall device", then "uninstall" ... OR you can "Disable" this device if not using the mic from this webcam.
    6. Go back to the "Window Audio" service window and click "Start", then wait until the service status is running
    7. Go back to the "device manager" window and click "Action -> Scan for hardware changes" to get the logitech webcam audio back.
    8. Check the Windows Audio service window and the "Service Status" should stay "Running"

    Good luck!

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    6 people found this answer helpful.
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  2. Anonymous
    2023-07-15T11:20:35+00:00

    Hi all, if you have this problem try this workaround for now:

    1. Win+R -> services.msc -> hit enter
    2. Scroll down and find "Windows Audio" and double click this (the state of this service should be running, but it is stopped/crashed. In my case because I have a logitech webcam c925e plugged in)
    3. Win-X -> Device Manager
    4. Find "Sound, video and game controllers" and expand it
    5. right click on "Logitech Webcam C925e", Click "uninstall device", then "uninstall" ... OR you can "Disable" this device if not using the mic from this webcam.
    6. Go back to the "Window Audio" service window and click "Start", then wait until the service status is running
    7. Go back to the "device manager" window and click "Action -> Scan for hardware changes" to get the logitech webcam audio back.
    8. Check the Windows Audio service window and the "Service Status" should stay "Running"

    Good luck!

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2023-07-13T12:13:37+00:00

    SAME QUESTION!!

    Has this not been addressed yet? It seems everyone is having the same problem

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    4 people found this answer helpful.
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  4. Anonymous
    2023-07-12T22:20:16+00:00

    Same. Please help. It just happened all of a sudden. Has worked fine for a couple of months and now it kills audio. None of these solutions are working for me either.

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    2 people found this answer helpful.
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