It says no audio device is installed when I plug in my c920 logitech camera

Anonymous
2023-07-09T11:31:01+00:00

It says no audio device is installed when I plug in my c920 logitech camera. This just happened recently. They used to work well together before.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

60 answers

Sort by: Most helpful
  1. Anonymous
    2023-08-12T01:11:47+00:00

    This works but the mic of the webcam doesnt work because its been disabled.

    Is microsoft even looking into this ?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-08-11T03:04:11+00:00

    Driver issue with logitech and Microsoft or Logitech dont know how to fix this

    What a joke. Does no one do any testing before rolling out windows updates

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-08-10T12:03:27+00:00

    I have just suffered the same issue and it was after an update of the INTEL driver. Now tried all the workaround and even uninstalling the Intel driver but it keeps on stopping the audio driver once plugged (even without the webcam´s driver).

    This seems to be a windows problem against Logitech. Have anybody tried with another webcam brand?

    And most importantly, any new update on a way to fix this?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-08-03T09:31:27+00:00

    This was the issue for me too.

    For me though there was no Intel Smart Sound Technology driver at all but uninstalling the audio driver for the webcam specifically fixed all issues

    Very strange

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-07-18T00:28:13+00:00

    Hello! I am having the same problem... I just write to Microsoft costumer service and they are helping me.

    U just go to "help" in your windows browser and look for "chat with Microsoft costumer service in the web" , u explain them the problem and they will help u. Service is so quick. 100 recomended

    Was this answer helpful?

    0 comments No comments