Mouse click randomly stops working in windows 11

Anonymous
2023-07-20T01:44:57+00:00

I have an issue, its on my Dell precision 3561, windows 11.

The click function stops working randomly but in a weird way... Im still able to click on text boxes (in teams for example) but I cannot click to change applications, close a window, click and drag etc. The fix to get my mouse to work again is to use CTRL + ALT + DEL which somehow resets the function. Then I am able to use my mouse again normally for a few minutes before it might stop again.

Some days this happens frequently, every few minutes, sometimes the computer will go a few weeks without having the issue. I have tried using a plug in mouse and the same issue persists. ie, I do not believe this is an issue with the mouse itself. It feels more like windows explorer itself needs to be reset?

Its incredibly frustrating when its happening frequently and I'm very keen to find a fix! Is anyone else having the same issue?

Cheers

Windows for home | Windows 11 | Devices and drivers

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Lester Bernard Reyes 84,815 Reputation points Independent Advisor
2023-07-20T04:05:18+00:00

Hi, and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, this issue happens due to the miscalibration of system files, in addition, are there any changes before the issue starts? like have you downloaded or installed any apps, that you think may trigger the issue? while waiting for your response, kindly follow the steps below:

Method 1. Clear cache of File Explorer

-Open Run Command ( Press Windows key + R)

-Copy, paste, and enter the file path below:

%APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations

Delete everything inside the AutomaticDestinations folder

-Restart PC and check

Method 2. Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

  • In the search box on the taskbar, type msconfig and select System Configuration from the results.
  • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
  • On the Startup tab of System Configuration, select Open Task Manager.
  • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
  • Close Task Manager.
  • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

Troubleshooting reference: https://support.microsoft.com/en-us/topic/how-t...

Note: If the issue persists, try to change the mouse just to check, if the issue persists, we may need to roll back mouse driver and or run system repair.

Let me know how it goes and I hope that helps.

Bernard

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  1. Anonymous
    2024-01-25T15:55:48+00:00

    Excellent! Thanks Bernard!

    I'm running an Acer Aspire with Windows 11 and just ran into this issue the past few days, it was driving me bonkers!

    First process fixed it right away!

    Thanks Again!

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  2. Anonymous
    2024-01-28T20:52:31+00:00

    Salut Lester.

    J'ai fait toutes ces choses, car ces étapes correspondent au résultat initial de ma recherche sur Internet. Je suis même allé jusqu'à éliminer tous les services sauf Microsoft lors de mon démarrage, puis j'ai lentement ajouté d'autres services et processus pour affiner systématiquement la cause du problème.

    Démarrer avec rien d'autre que les services Microsoft a en fait résolu le problème. Cependant, dans tous les cas, dès que j'ai ajouté quelque chose, cela a cessé de fonctionner. Peu importe ce que j'ai ajouté au démarrage.

    Un dépannage plus approfondi m'a amené à constater que cela ne se produit qu'avec les souris sans fil, car une souris filaire semble fonctionner sans problème. J'ai essayé une souris Razer et 2 modèles différents de souris sans fil logitec. Tous avaient le même problème.

    J'utilise maintenant une souris Razer filaire sans problème. Cependant, cela ne résout pas le problème, ce n’est qu’une solution de fortune à laquelle je suis obligé. La seule chose que je n'ai pas encore essayée est d'exécuter le sans fil en tant que périphérique Bluetooth sans utiliser le dongle, ce que je serai heureux de faire si cela aide à trouver une solution.

    Cela reste un mystère car aucun de mes ordinateurs portables fonctionnant sous Win 11 n'a ce problème avec les souris sans fil.

    Hello,

    I use a Logitech mouse MX Anywhere 3 in Bluetooth and I have the same problem. On a fresh install of W11 family 21H2, I only installed :

    • Chrome, Firefox, LibreOffice, 7zip, Klite Mega Codec Pack, OpenShell, Paint.net, TeraCopy, WinDirStat, Wise Registry Cleaner, restored the Right Clic Menu as W10 by adding a key to registry.

    As soon as I connected the Bluetooth mouse the main click began to bug.

    I suspected the automatic registry optimizations in Wise Registry Cleaner to be the origin of the problem. But reading all your messages let me understand it's not responsible. I've been using this software for more than 10 years without any problem, but we know it's not a proof...

    So I've formatted the PC and reinstalled 1 per 1 every software, made changes to W11 except OpenShell and Right Click restoration.

    I did not use any wireless mouse : I don't have any more problem about this bug. So I'm afraid of going ahead with connecting a Bluetooth mouse...

    I add I had the same problem on another PC last more just after an update, I don't remember which one but approximately on December 2023. I thought it was my mouse or a conflict between various Logitech Softwares (Logi+, Logitech Options, ...). But now I had the same problem on a fresh new PC and understood it's a Microsoft bug

    Hope to be helpful.

    If anybody wants to know which changes and software I installed on the new PC I can write them here on demand.

    Best regards

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  3. Anonymous
    2024-01-29T20:04:37+00:00

    Hello everybody,

    I've uninstalled all Logitech Softwares and it seems to be OK..

    I tried 1 day and DID NOT had any bug.

    Then I installed "LOGI OPTIONS PLUS" v1.60.6306 (downloader, 29 Mo) according to my bluetooth mouse.

    I don't have bugs anymore.

    I think when an user connects a Mouse, W11 identifies the device and downloads the Logitech software. But it might download an outdated version or an inapropriate one. For example, there's also "Logitech Options" software v. 10.10.58.0 (245 Mo at this time) but I didn't install it. First it was installed at the same time as "Logi options plus" and I had many bugs.

    About Razers Mouse I suggest uninstalling all softwares and apps automatically downloaded by W11. Then download and install ONLY the software recommended by the manufacturer.

    Let us know what it happens.

    Best regards

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  4. Anonymous
    2024-02-10T17:58:23+00:00

    Same issue. Mouse left click does not work on some of its uses. Not all. For example it wont click the TABS, but will click on facebook contacts. It will also highlight higlightable objects. Right Click seems unaffected. I am not sure what triggers it. CTRL ALT DEL does reactivate it.

    I have a similar issue on my laptop. It does it when I close my laptop's lid and while it is connected to a second monitor. soon as I open the lid again my left click would not work.

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