Did you try my method I posted and also check optional updates in windows update?
Bluetooth Stopped Working after A windows 11 update
Hi, My Ralink Bluetooth PCIe Adapter has stopped working after a windows 11 update this issue same happened on windows 10 now i upgraded to windows 11 and the problem continues after the update. The drivers on this device is up to date and on the status on the device it says: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Windows cannot verify the digital signature for this file. The signing certificate for this file has been revoked.
Does any one have the same problem or has a solution to this problem please tell me it helps a lot thanks!
Device name HP-Ridian
Processor AMD A10-5750M APU with Radeon(tm) HD Graphics 2.50 GHz
Installed RAM 8.00 GB (7.21 GB usable)
Device ID 11F65147-D394-4423-9B6A-BD311E0578DB
Product ID 00331-10000-00001-AA177
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 11 Pro
Version 22H2
Installed on 8/6/2023
OS build 22621.2070
Experience Windows Feature Experience Pack 1000.22659.1000.0
Windows for home | Windows 11 | Devices and drivers
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47 answers
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Anonymous
2024-03-12T22:40:38+00:00 -
Anonymous
2024-03-30T18:02:03+00:00 The last couple of Windows 11 Updates have wrecked havoc with my Bluetooth connecting to headphones, and losing audio all together on laptop. I have an Acer and haven't had any issues at all until these last couple or so updates.
The only solution I have found is holding down power button on laptop until it turns off, then unplug power cord. Then it all resets back to normal until it disconnects due to inactivity (see below). The Troubleshooter for Bluetooth, and also for Audio issues doesn't work either.
The current issue is that Bluetooth is working fine when I turn on the laptop. But if it disconnects on it's own to my headphones due to inactive sound after a period of time, it will not reconnect to my headphones unless I use the solution. above
This is clearly a Windows Update issue causing this, and is quite annoying to say the least.
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Anonymous
2024-03-30T18:13:45+00:00 Did you check in device manager disable the power saving feature that allows it to be turned off might help
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Anonymous
2024-03-30T18:15:02+00:00 Also check in windows update advanced settings optional updates there may be a Bluetooth driver update
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Anonymous
2024-04-01T12:34:22+00:00 Hi! For today I understood only one. Bluetooth driver is disappearing and returning back by themselves. What is the reason I don't know. Windows 11 surprises.