Bluetooth Stopped Working after A windows 11 update

Anonymous
2023-08-06T13:41:16+00:00

Hi, My Ralink Bluetooth PCIe Adapter has stopped working after a windows 11 update this issue same happened on windows 10 now i upgraded to windows 11 and the problem continues after the update. The drivers on this device is up to date and on the status on the device it says: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Windows cannot verify the digital signature for this file. The signing certificate for this file has been revoked.

Does any one have the same problem or has a solution to this problem please tell me it helps a lot thanks!

Device name HP-Ridian

Processor AMD A10-5750M APU with Radeon(tm) HD Graphics 2.50 GHz

Installed RAM 8.00 GB (7.21 GB usable)

Device ID 11F65147-D394-4423-9B6A-BD311E0578DB

Product ID 00331-10000-00001-AA177

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro

Version 22H2

Installed on ‎8/‎6/‎2023

OS build 22621.2070

Experience Windows Feature Experience Pack 1000.22659.1000.0

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-04-01T21:26:51+00:00

    Check if Microsoft has not revoked Ralink driver certificate. My Ralink bluetooth(PCI\VEN_1814&DEV_3298) still doesn't work thanks to Microsoft update.

    Thank you Microsoft for ruining my computer.

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  2. Anonymous
    2025-04-01T23:06:30+00:00

    I got mine to work just fine follow the steps in my previous posts

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