Bluetooth Stopped Working after A windows 11 update

Anonymous
2023-08-06T13:41:16+00:00

Hi, My Ralink Bluetooth PCIe Adapter has stopped working after a windows 11 update this issue same happened on windows 10 now i upgraded to windows 11 and the problem continues after the update. The drivers on this device is up to date and on the status on the device it says: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Windows cannot verify the digital signature for this file. The signing certificate for this file has been revoked.

Does any one have the same problem or has a solution to this problem please tell me it helps a lot thanks!

Device name HP-Ridian

Processor AMD A10-5750M APU with Radeon(tm) HD Graphics 2.50 GHz

Installed RAM 8.00 GB (7.21 GB usable)

Device ID 11F65147-D394-4423-9B6A-BD311E0578DB

Product ID 00331-10000-00001-AA177

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro

Version 22H2

Installed on ‎8/‎6/‎2023

OS build 22621.2070

Experience Windows Feature Experience Pack 1000.22659.1000.0

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-11-26T19:55:37+00:00

    did it work? I also shared how to fix this problem in earlier posts I have the same problem with my old core 2 duo laptop running windows 11 23H2 you have to follow those steps, but it will work

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  2. Anonymous
    2024-11-26T19:15:31+00:00

    The only way that worked for me after windows 11 update and bluetooth crashing was to run Recovery mode and set the date before the incident to get back your computer to that time when things were ok. There is no way that it won't work.

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  3. Anonymous
    2024-11-18T10:49:27+00:00

    For me, the problem was solved by a cold restart (Dell Vostro 15 laptop). (Press the power button for 10 seconds until shuts down.  Wait 30 seconds and then turn on).

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  4. Anonymous
    2024-10-22T13:35:20+00:00

    I figured it out! It was a windows 11 update that completely disables Bluetooth connectivity. After trying everything that was suggested online and nothing helped I just uninstalled an update I had from 10/9/24 and like magic everything was working again. Windows will try to blame everything aside from their updates first and than just be in denial for a couple of months until they finally have to fix it in the next update. But until then just roll back the last update before windows broke Bluetooth connectivity.

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  5. Anonymous
    2024-10-19T21:09:39+00:00

    I would install all of them

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