I cannot find Quick Access in the new updated file explorer.

Anonymous
2023-09-27T14:02:02+00:00

I completed the latest Windows update this morning and opened File Explorer, and the quick access was missing. I can still add files to quick access, but it is nowhere to be seen. When I search the internet, they refer to how great the new file explorer is. Without quick access, it is pretty useless to me, and I want to find out how to get it back.

I do not have AAD. However, the descriptions I see on the internet imply that I am looking at the AAD version and not the consumer version. A lot of the information to describe the new file explorer states the following "Users signed in with Azure Active Directory (AAD) will see a recommended files strip with thumbnail previews. Consumer devices will only show the “Quick Access”, “Favorites” and “Recent” sections."

I wish to see the “Quick Access”, “Favorites” and “Recent” sections." but cannot work out how to do it.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-09-29T08:01:11+00:00

Hi,
Same problem here.
Under Privacy, here is just no such setting. All I can see is:
Image

What can I do now? I just can't pin anything. Can't add folders to Home. Best I can do is pin them to Start which is far from ideal.

Thanks

Quentin

I fixed this by un-checking the Show Recommended Section option.

Quick access tiles are back, but they are now arranged in a horizontal list. Seems like a couple of bugs here. But at least I have my quick action icons back.

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  1. Anonymous
    2024-03-27T13:56:29+00:00

    I am running Win 11 Enterprise, Version 10.022631 Build 22631. It is Wed. March 27, 2024. I have read EVERY entry in this forum and after 11 pages and 217 entries there is NO solution that works...for me. I agree with many here whose frustrations with MS for changing something that required NO UPDATE is insane. I too, have no "Show Recommended Section" available to me = Greyed out! And what is the reason it would be greyed out.....CRICKETS no answer.

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  2. Anonymous
    2024-03-11T18:33:11+00:00

    I dont see the option on my file explorer.

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  3. Anonymous
    2024-03-07T15:03:09+00:00

    I found it. They put quick access under "home". Click the down arrow. Then they all come back. Hopefully. Hope that works for you too.

    I think it always was under home. But some genius decided to change the default so that it was collapsed rather than expanded as the default. Which is why all of us found our quick access had disappeared. Because it had been hidden away unless we looked for it.

    MICROSOFT please show me you saw this comment and please put back the defaults to what they were before. THIS WAS NOT A GOOD DECISION.

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  4. Anonymous
    2024-03-07T14:51:13+00:00

    This does not answer the question. The problem is that QUICK ACCESS IS NOW SHOWING.

    I have to manually find all my favourite folders every time because they do not appear. Loads of other folders appear that I rarely use. It is a mess. Telling us to add things to quick access does no good if quick access is missing.

    Do you understand now??

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