Internet stopped working and says “You’re connected using a virtual network adapter.

Anonymous
2023-08-31T18:59:21+00:00

says “You’re connected using a virtual network adapter that we can’t test”. I’m not using a virtual network adapter though

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-09T20:31:47+00:00

    Replying for the benefit of anyone like me who had the exact same thing happen to my son's ASUS Vivobook Pro with the same version of Windows. I hooked it up to the router with an ethernet cable and a USB-ethernet adapter I had in my box of oddities, and downloading/installing the pending Windows updates appears to have fixed it. Wi-Fi is back up and running when before there was nothing.

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  2. Anonymous
    2023-11-12T17:46:36+00:00

    I have a further issue as well, being that I cannot plug in an adapter cable as I do not have an rj-45 jack.

    ***EDIT***

    I was able to fix this issue by buying a usb wireless adapter, download the newest updates and then it worked on its own. So now I have a usb adapter that I don't really need. but at least the computer works now, thanks MS for breaking **** needlessly

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  3. Anonymous
    2023-10-27T17:34:05+00:00

    I am having the same issue for an ASUS Zenbook.

    I've even reinstalled the asus drivers over a flash drive. I can't connect to wifi and network&internet tests say "You're connected using a virtual network adapter that we can't test".

    How can I fix? Attached is my device manager.

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  4. Anonymous
    2023-11-04T02:48:23+00:00

    After trying many of the suggestions here, including a network reset, I found an optional Lenovo firmware update under the Windows optional updates. After the firmware update, wifi is restored.

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  5. Anonymous
    2023-10-24T10:02:50+00:00

    Having the same problem with my Windows 11 Pro. Have tried resetting the network both from settings and Device Manager and no luck:(

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