Virtual Network Adapter

Anonymous
2023-09-05T20:16:55+00:00

My Windows 11 laptop will no longer connect to Wi-Fi. It says "You're connected using a virtual network adapter that we can't test." I have restarted my laptop and rebooted the modem, neither worked. Any help on what to do next?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-10-26T21:45:23+00:00

    Hi! I just had the exact same issue and was able to solve it. I have yet to find a forum that has solved this issue using this method that I just figured it out on my own so I'm happy to share what I did.

    1. Go to Device Manager >> Network Adapters
    2. Click on the dropdown menu. Find the network adapter that isn't functioning. You can find this out by right clicking on a network adapter and selecting Properties and under Device status it will tell you that it is either working properly or not.
    3. Once you have found the network adapter that isn't working, select the Driver tab then Update Driver.
    4. Select Browse my computer for drivers >> Let me pick from a list of available drivers on my computer.
    5. It will show you a list of drivers on your device available to choose from
    6. Pick one to install and keep trying different versions until you find one that works. Once you do, you should be able to connect to the internet and the Wi-fi tile should return. And if you right click on the new Wi-Fi network adapter version you just installed listed in Device Manager, under Properties it should say that the device is working properly.

    I didn't have to restart my computer or modem anything I just needed to install a different version of the network adapter that wasn't working.

    Hope that helps!!!!

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  2. Anonymous
    2023-10-16T20:44:18+00:00

    Thank you. Hopefully you can help me work this out.

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  3. Anonymous
    2023-09-18T00:44:30+00:00

    Hi there, I am having the exact same problem. Most of the troubleshoot options are even a ailable to me, but I have attempted the ones I can and nothing has worked. I reset my PC and the problem persists. Any help before I just roll back to windows 10?

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  4. John DeV 170.2K Reputation points Independent Advisor
    2023-09-07T17:06:34+00:00

    If most methods fail, you may need to consider performing a Reset this PC with Keep my files option.

    Please check the link below for more details

    https://www.elevenforum.com/t/reset-windows-11-...

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  5. Anonymous
    2023-09-07T16:46:05+00:00

    It’s still not working, any other suggestions?

    Can I reset to factory settings?

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