Virtual Network Adapter

Anonymous
2023-09-05T20:16:55+00:00

My Windows 11 laptop will no longer connect to Wi-Fi. It says "You're connected using a virtual network adapter that we can't test." I have restarted my laptop and rebooted the modem, neither worked. Any help on what to do next?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-02-03T03:07:44+00:00

    I solved it:

    Go to Device Manager, find the defective network driver.

    Write down its name, then uninstall it.

    Download the driver on another computer from Intel's website, and copy the file to a USB device.

    Now plug the USB device to the defective computer, click that file - and install it.

    Ta-da!

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  2. Anonymous
    2024-01-31T14:01:29+00:00

    I did this and it does not say that any of the adapters are not working properly, all of them say that that are working properly

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  3. Anonymous
    2024-01-18T18:06:56+00:00

    My laptop is Windows 11 Pro

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  4. Anonymous
    2024-01-07T12:40:52+00:00

    Please help me..

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  5. Anonymous
    2024-01-04T22:29:23+00:00

    Hi! I just had the exact same issue and was able to solve it. I have yet to find a forum that has solved this issue using this method that I just figured it out on my own so I'm happy to share what I did.

    1. Go to Device Manager >> Network Adapters
    2. Click on the dropdown menu. Find the network adapter that isn't functioning. You can find this out by right clicking on a network adapter and selecting Properties and under Device status it will tell you that it is either working properly or not.
    3. Once you have found the network adapter that isn't working, select the Driver tab then Update Driver.
    4. Select Browse my computer for drivers >> Let me pick from a list of available drivers on my computer.
    5. It will show you a list of drivers on your device available to choose from
    6. Pick one to install and keep trying different versions until you find one that works. Once you do, you should be able to connect to the internet and the Wi-fi tile should return. And if you right click on the new Wi-Fi network adapter version you just installed listed in Device Manager, under Properties it should say that the device is working properly.

    I didn't have to restart my computer or modem anything I just needed to install a different version of the network adapter that wasn't working.

    Hope that helps!!!!

    It worked, thank you!!!

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