the same with mine
Windows 11 Ms-contact-support://setting/SettingPage/TroubleshootBITS
Windows 11 Ms-contact-support://setting/SettingPage/TroubleshootBITS
Device Lenovo Yoga C930-131KB
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points
Storage Samsung: MZVLB1T0HAR-000L2 284.44GB/ 953.87GB used
Physical memory DDR4: 5.12GB/15.84 used
OS Name: Microsoft Windows 11 Home
OS Version: 10.0.22621 N/A Build 22621
After my computer did following updates: 2023-07 cumulative update.net frame work 3.5 and 4.8.1 for windows 11 (KB50228851) and 2023-07 cumulative update windows 11 22H2 for x64 systems (KB5028185) on 7/11/23 I began having intermittent issues with wifi connecting slowly and Outlook (office 2021) abruptly shutting down. Then about 2 weeks ago started getting intermittent BSOD. I tried all the basic troubleshooting via CMD line: 1. SFC 2. CHKDSK 3 DISM, I looked for updates, went through all the drivers, tried the troubleshooter, then after one of the BSOD episodes the computer attempted to do a start up repair and was unable to do so and told me to try another trouble shooting method, I ran through the same commands above no corruption found. Then decided to do a system restore to 7/2/23. When that completed I got a message stating the system restored; however, the sys tray did not load, I could move the move but could not do anything, control alt delete did not work, I waited a while and did a hard shutdown. When the computer came back on line I was able to use it, but some of the functionality was gone. I first looked for updates, but there were none, and my update history basically looked unchanged (showing multiple Microsoft AFTER 7/2/23 even before I ran update check, also the Logitech - HIDClass - 1.10.80.0 driver which was updated 7/24/23 was still in the windows update history) so I am uncertain what the system restored.
I re-ran basic troubleshooting via CMD line: 1. SFC 2. CHKDSK 3 DISM again no corruption.
Now when I try to run system troubleshooter I get and Error message “ this file does not have an app associated with it for performing this action. Ms-contact-support://setting/SettingPage/TroubleshootBITS”. Also in troubleshooter ”get help” “quick assistance from friend””give feed back” links do not work, the power options the only option is balances and some of the selections are missing when you go under advanced options, also when you look at the network drivers in device manage under properties its missing power management (it its there for Bluetooth but not the other drivers). Therefore I think my driver and/or app package got corrupted when I restored to a prior version. My Bios is update and the one on the Lenovo site is 3 years old and states its for window 10 sysems, and some people on the Lenovo support site who have my laptop which came with windows 10 said they had issues reinstalling this BIOS after their computer was upgraded to Windows 11, and also had problems doing a fresh install either using Lenovo or windows bootable USB. Also when I tried to reste the computer my computer was unable to do so from the “cloud” or local profile. So what do I do now?
Windows for home | Windows 11 | Devices and drivers
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101 answers
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Anonymous
2024-04-26T12:17:47+00:00 -
Anonymous
2024-04-27T02:42:18+00:00 my display is log like movies files
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Anonymous
2024-05-04T07:42:37+00:00 I have a minis forum mini computer. Have owned it just a few months, It has as an OS Windows 10/11.
But when I am in the internet, there is no sound. Your advisers has said that it shows mute, but this machine says sound is on. I do not know any computer programing or taking this thing apart. What can I do if machine says one thing and your auto-testing says another. What is it that I am suppose to do, can braining folks out on the air in the windows world be able to help or assist me in correcting this problem.
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Anonymous
2024-05-08T10:43:28+00:00 same did you find some solution
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Anonymous
2024-05-15T00:48:42+00:00 I facing the troubleshoot problem in my laptop dell G15 window11 ,i tried many ways to resolve this but its doesn't detecting problem also ,am unable to connect my bluetooth in this laptop. please reslove this issue as possible as earl