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I’m usually a Mac user normally but have just bought a new Windows 11 Laptop for work and having a couple of teething issues.
I have an external CD drive that I’ve used with my Mac for ages, but it is compatible for both Windows and Mac. When I plug the drive into the Windows Laptop I get a pop up saying that the driver can’t be installed due to Microsoft Security, and on following the help it says that I need to turn off memory integrity in the core isolation section of security. If I do this the drive works.
The problem with this is that I don’t want the memory integrity off all the time and it’s a pain having to turn it off and on every time I use the CD drive, especially as it requires a restart. Is there a workaround anyone knows of? Can you set specific items to bypass the security settings?
The driver in question is GEARAspiWDM.sys, and a quick google tells me this is a driver that allows CD recording capabilities to iTunes.
I’ve looked at other CD drives and they’re all compatible with Mac and Windows so I’m guessing if I bought a new drive I’d run into the same issues?
Any help would be appreciated.
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That does not look like a default Windows driver, so you have any software installed on your PC named Gear or by a company named Gear or any specific DVD burning software installed?
Having just looked in the control panel it does appear that something called "bonjour" has been installed which is an apple product, and there is the GEARA installer file as well, can I just delete these?
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Not that I'm aware of, although I did install Mixmeister Studio 7.7 but it didn't display right (It's an old software so assume it's not compatible with Windows 11) and so I uninstalled it. I'm not sure it's that though as everything I've read says it's related to iTunes, and it occurs when I plug in the external CD drive, it didn't come up when I started Mixmeister.
That does not look like a default Windows driver, so you have any software installed on your PC named Gear or by a company named Gear or any specific DVD burning software installed?
1
Sorry, I need to see the Details ta on that dialog.2
If you open the Memory Integrity section in Windows security, do you see that driver file listed there as incompatible?
Sorry, here you go
With regards to the memory integrity I don't know how to get into it per se, if I go to the Windows security it comes up with this but nothing is clickable to go in to. There's nothing listed in the protection history either
