Hi Diana.
I'm David, and I'm happy to help you.
Please do the following:
- Open the Settings app (Windows key + I) and select "System > About";
- Under "Windows specifications", in "Edition", what is the edition (Windows Home, Pro / in S mode)?
If you prefer, send a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.
Be sure to censor your email address if it appears. The Microsoft Community is public.
I look forward to hearing from you.