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I just purchased a new printer. I keep trying to download driver but windows will not let me open.
I youtubed several videos on how to fix or allow the driver to be downloaded but my computer does not even have the option available! so I do not know what to do.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Having the same issue. What version of Windows 11 is everyone running? I have a machine on 24H2 and Microsoft did acknowledge there were some compatibility issues with older printer drivers. I would recommend backing up all your data to OneDrive and going back to a known working version of Windows 11 (23H2). I am testing this now and will let everyone know how it goes
Windows 11 pro
Been working on this issue for about 6 hours. Same issue as everyone else in this community blog. Bought a brand new Epson ET-3843, because I thought my old Epson ET-4850 had bit the dust after less than three years. It wasn't. I went ahead and upgraded to Windows 11 about a month ago and had problems ever since with my Epson ET-4850, even though I installed a new driver from Epson's website. Called Epson's service center. They went through several potential scenarios for a fix, but to no avail. Finally, they told me that my printer would need to be taken to a service center for repair, or that I would need to get a new printer. So, I chose to purchase a new ET-3843. Well guess what? I have run through the installation so many times that I'm sick of it. Every time it looks like I have the new printer installed, I go to print out something from Word, but when I try to add a new printer, it says "No driver available. Well, if the manufacturer, Epson doesn't have a usable driver, and Windows doesn't have a usable driver, then Who the Heck Does. I'm going to call Epson's Customer Service tomorrow, but I almost guarantee they will take me through the same steps they did with my old ET-4850, and there won't be a fix. Does HPs new Smart Tank printers have this same issue with the new Windows 11 OS? I am now beginning to understand why so many users Hate the new Windows 11 OS!
I feel ya sister. Stay strong
Thank you for responding, and yes it is SOOO frustrating! Almost as much as having to recreate a new password everytime I try to login.
There’s a disconnect somewhere, whether I’ve caused it or not, I’m beginning to hate having to go online and/or print anything.
Anyway, again thank you?? Hope you find a resolution 🤗
Linda
