How to unlock a device i locked

Anonymous
2023-08-21T20:01:07+00:00

* * Mod note: Brought here by a search? See the possible solution by ArthurNOL on page 4 of this thread. It helped a few people.

I locked a device when the person i gave the device didn’t return it the day they mentioned they would return, they returned my device just now and i cannot find any unlock option in my phone in the Microsoft site (which i used to lock the device using this Microsoft account). The message shown in my laptop after entering my PIN is as follows: “An administrator has restricted sign in. To sign in, make sure your device is connected to the internet, and have your administrator sign in first”. My device (the laptop which is locked) is connected to the internet and i have signed into my Microsoft account using my phone., But this message is still shown after countless time’s restarting my laptop.

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-03-14T02:20:20+00:00

    Yeah all this hassle for Microsofts incompetence.. i just took the Loss and wiped everything

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  2. Anonymous
    2024-03-14T00:22:59+00:00

    Its now march 13th, 2024 and i am also having this same isue.. and with all the time that has passed and after trying countless different methods suggested nothing has worked.. i am now being forced to whipe everything and lose all my work and files.. good job Microsoft good job

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  3. Anonymous
    2024-01-27T06:30:35+00:00

    I don't see UNLOCK option. I can only see lock option. I am so frustrated. My email is ******@hotmail.com can you please help. I have very important data on that PC.

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  4. Anonymous
    2024-01-08T22:06:21+00:00

    ON THE DEVICE YOU LOCK, USE YOUR MICROSOFT PASSWORD TO UNLOCK IT

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  5. Anonymous
    2023-09-12T14:16:33+00:00

    My next suggestion would have been performing a clean install.

    Thank you for sharing what helped you!

    Cristiana

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