Can't connect to bluetooth device and troubleshooter missing files.

Reported
Anonymous
2023-08-10T21:22:16+00:00

When connecting to my Bluetooth speakers, it says: "We didn't get any response from the device, try connecting again.

When trying to troubleshoot this issue an error pops up stating: "ms-contact-support://settomgs/settingspagetroubleshootbluetooth. this file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the default app settings page."

this all happened after I upgraded from Windows 10 to Windows 11. Please help

Windows for home | Windows 11 | Devices and drivers

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  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

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  2. Anonymous
    2024-02-28T17:45:01+00:00

    bluetooth button is not shown in the quick panel and bluetooth is not getting on in my device

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  3. Anonymous
    2024-03-06T01:13:12+00:00

    Hi John -I recently upgraded from Windows 10 to Windows 11 & initially, I had no Bluetooth issues. However, a a few days ago, Bluetooth functionality ceased. In your directions above, when I tried to 'restart' "Bluetooth Support Service', I was got this error message & was unable to continue with your posted steps:

    "Windows couldn't stop Bluetooth Support Service, service on local computer. Error: 1053 - The service didn't respond to the start or control restart in a timely fashion." Now the Status says 'Stopping'

    In Bluetooth Settings, my devise is there & when I press Connect, it says: "That didn't work. Make sure your Bluetooth devise is discoverable, then try again."

    I have, it's still not connecting.

    Also, when I try to "Remove the devise" (to re-install it), it stays installed - I'm unable to uninstall it. I'm not sure if this impacts the problem.

    Help!

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  4. Anonymous
    2024-03-09T05:38:37+00:00

    as to my pc but but you`how to solve this problem

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